Program:


2015 program (details subject to change)
     
Monday, April 20  
8:00 - 8:45 AM Keynote talk: To be announced
  Track 1: Applications and case studies Track 2: Technologies and tools
9:00 - 9:45 AM

Specialized mobile personal assistants: Meeting consumer expectations

Building a conversational application  
10:00 - 10:45 AM Personal assistants supporting internal company applications   Customer service platforms supporting natural interaction  
11:00 - 12:00 AM The evolution of the contact center in a mobile world   Text-to-speech status and options  
12:00 - 1:15 PM Lunch
1:15 - 2:15 PM Creating a dialog: An in-depth look at the process  
2:30 - 3:15 PM Making a call center feel like a personal assistant

Speech interaction in the automobile

3:30 - 4:15 PM Personal assistants within the enterprise Deploying natural language solutions
4:30 - 5:15 PM Mobile apps: Creativity required   Speech recognition technology options and issues  
5:15 - 7:00 PM Reception
     
Tuesday, April 21  
8:00 - 8:45 AM Keynote panel: How natural can and should "natural language applications" be?
  Track 1: Applications and cas studies Track 2: Technologies and tools
9:00 - 9:45 AM Connecting with consumers
Talking to a computer: A deeper look  
10:00 - 10:45 AM Mobile personal assistants: Current status and goals   Integrating voice with other modes of user interaction  
11:00 - 12:00 AM Creating effective virtual agents   A deeper look at the technology  
12:00 - 1:15 PM Lunch
1:15 - 2:00 PM Keynote Panel: Taking advantage of innovations in speech and natural language technology
2:15 - 3:15 PM Case studies: Experience with deployed applications   Understanding data and speech
3:30 - 4:15 PM The mobile worker: Enabling the human-computer connection   Analytics for insights: Understanding your customer and your system  
4:30 - 5:15 PM Connecting with the customer   Speaker authentication: Biometrics and security  

 

We can notify you when the program is updated. Qualified speakers are invited to submit a talk proposal.