Program:

2015 progam (program subject to change)
Monday, April 20
7:00 - 8:00 AM Continental Breakfast sponsored by [24]7
8:00 - 8:45 AM Keynote: Relationships with Personal Assistants, from the Assistants' Point of View, Rob Chambers, Speech Platform Group Engineering Manager, Microsoft

Have you ever wondered what it’s like to be a “digital” personal assistant? What about answering the questions of millions of people all at the same time, across all different languages? In this keynote session, Rob Chambers will present what he believes the industry’s leading digital personal assistants currently think about their roles, the challenges that they face, and the steps that they’re taking to become the best digital personal assistants for each and every one of their users.
  Track 1: Applications and case studies Track 2: Technologies and tools
9:00 - 9:45 AM Challenges in practical natural language interaction
Moderator: Moderator: Tom Schalk, Vice President, Voice Technology, SiriusXM
Text-to-speech status and options
Moderator: Dan Miller, senior analyst and founder, Opus Research
  Talking to My TV, Jeanine Heck, Senior Director, Product Development, Comcast Technologies of Tomorrow, Peter Cahill, CEO, Voysis
  A Smarter Natural Language for Virtual Agents, Kathy Brown, Chief Data Scientist, [24]7 Enhanced flexibility in text-to-speech: Customization and personality, Dan Bagley, CEO, Cepstral
10:00 - 10:45 AM Personal assistants supporting internal company applications
Moderator: Phil Shinn, Senior Technical Consultant, Cyara Solutions
Natural language approaches and issues
Moderator: Emmett Coin, Speech Scientist and Founder, ejTalk
  Giving Voice to the Enterprise (on Mobile and Wearable Virtual Assistant Apps), Vinay Dwivedi, Director of Product, Sapho Risky Business – why implementing natural language into the enterprise is a double-edged sword, Andy Peart, CMO, Artificial Solutions
  An in-store virtual assistant for retail workers and the platform used to build it, Raj Tumuluri, CEO, Openstream Understand and extracting meaning from unstructured or conversational text across languages, Brian Garr, CEO, LinguaSys
11:00 - 12:00 AM The evolution of the contact center in a mobile world
Moderator: Dan Miller, senior analyst and founder, Opus Research
Building a conversational application
Moderator: Marie Meteer, Adjunct Professor, Brandeis University
  The New Triple Play: Voice, Chat, & App Integrated for Mobile Customer Engagement, Tajinder Singh, Director of Product Management, [24]7 A developer's tour of affordable options for mobile speech recognition, Sebastien Bratieres, Speech Evangelist, dawin gmbh
  Voice interactions between the mobile user and the call center, Jordan Cohen, President, Spelamode A/B Testing with User Feedback, Peter Leppik, CEO, Vocal Laboratories Inc.
 

 

Creating an Omni-Channel Conversational Application with Intelligent Virtual Agents, Wayne Scholar, CTO, GetAbby
12:00 - 1:15 PM Lunch
1:15 - 2:00 PM Special session--Creating a dialog: An in-depth look at the process
  K.W.(Bill) Scholz, President, NewSpeech, LLC
Marie Meteer, Adjunct Professor, Brandeis University
  Lorin Wilde, CTO, Wilder Communications
  Emmett Coin, Speech Scientist and Founder, ejTalk
2:15 - 3:00 PM Connecting with consumers
Moderator: Lorin Wilde, Owner, Wilder Communications
Speech interaction in the automobile
Moderator: Moderator: Tom Schalk, Vice President, Voice Technology, SiriusXM
  Wearables, Health and Voice - The Perfect Storm, Nick van Terheyden, MD, Chief Medical Information Officer, Nuance Is natural language the future of speech interaction in the vehicle?, Yvonne Gloria, Voice Recognition Engineer, Ford Motor Company
  Grow with the Future of Search and Apps, Sunil Vemuri, Product Manager, Google Worst Practices in Automotive Speech Interfaces, Susan Hura, Principal, SpeechUsability LLC
3:00- 3:15 PM Break sponsored by West
3:15 - 4:00 PM Personal assistants within the enterprise
Moderator: Roberto Pieraccini, Director of Advanced Conversational Technologies, Jibo
Deploying natural language solutions
Moderator: Lorin Wilde, Owner, Wilder Communications
  The Evolution of the Personal Assistant, Tom Minifie, Chief Technology Officer, Applied Voice & Speech Technologies, Inc. (AVST) Natural Language Understanding - Bridging the gap between Speech Recognition and Application/Business Logic, Wolf Paulus, Staff Mobile Software Engineer, Intuit
  Voice for the Industry Worker, Filip Korc, Software architect, dawin gmbh Cloud Translation: A Speech Recognition Market Opportunity, Chester Anderson, VP of Business Development, Translate Your World
4:15 - 5:30 PM Mobile apps: Creativity required
Moderator: James A Larson, Vice President, Larson Technical Services
Technology options and issues
Moderator: Alexander Rudnicky, Principal Systems Scientist, School of Computer Science, Carnegie Mellon University
  Designing Effective Voice User Interfaces for the Connected Car, Lisa Falkson, Senior VUI/UX Designer, CloudCar Training data for speech recognition: the Value versus Volume continuum, Tom Dibert, Business Development, Appen
  The Core Elements of Multi-modal Voice Applications, Ben Klang, Principal, Mojo Lingo Utilizing video streaming for company service assistant applications, Ingmar Kliche, Project Manager R&D, Deutsche Telekom Innovation Laboratories
  The Convergence: Mobile, AI and Voice Technologies, Timothy Tuttle, CEO and Founder, Expect Labs The challenges of speech interaction for low-power devices, Dean Neumann, CEO, Malaspina Labs
5:30 - 7:00 PM Reception sponsored by Openstream and Interactions
 
Tuesday, April 21 Track 1: Applications and case studies Track 2: Technologies and tools
8:00 - 8:45 AM Keynote panel: How natural can and should "natural language applications" be?
Moderator: William Meisel, President, TMA Associates
  Adam Cheyer, co-founder, Viv Labs
  Todd Mozer, CEO, Sensory Inc.
Phil Gray, Executive VP, Interactions
9:00 - 9:45 AM Making a call center feel like a personal assistant
Moderator: Bruce Pollock, Vice President, West Corporation
Tools you can use
Moderator: Deborah Dahl, Principal, Conversational Technologies
  Challenges associated with creating natural language interfaces, Phil Gray, EVP of Business Development, Interactions Corporation Web Speech API at Firefox OS - A different approach, Andre Natal, Speech Engineer - Volunteer, Mozilla
  Conversational IVRs: Delivering effective customer service, Tom Lewis, CEO, Smart Action Cognitive Learning Content: A vision for how to make learning deeply engaging as well as intuitive, Sara Basson , Program Director - Career Pathways, IBM - TJ Watson Research Center, and Satya V. Nitta, Program Director, Cognitive Computing for Education Transformation, IBM
10:00 - 10:45 AM Mobile personal assistants: Current status and goals
Moderator: Silke Witt-Ehsani, Senior Research Scientist, Amazon
Integrating voice with other modes of user interaction
Moderator: Roberto Pieraccini, Director of Advanced Conversational Technologies, Jibo
  Multimodal Virtual Assistants for Consumer and Enterprise, Michael Johnston, Lead Inventive Scientist, Interactions Corporation GUI Meets VUI: Some Possible Guidelines, James A Larson, Vice President, Larson Technical Services
  Company-specific virtual assistants: Necessities and possibilities, William Meisel, President, TMA Associates Automotive UI: Multimodal Design Considerations, Thomas Schalk, Vice President, Voice Technology, SiriusXM
11:00 - 12:00 AM Creating effective virtual agents
Moderator: Phil Shinn, Senior Technical Consultant, Cyara Solutions
A deeper look at the technology
Moderator: Sara Basson , Program Director - Career Pathways, IBM - TJ Watson Research Center
  Characteristics of HIghly Effective Enterprise Intelligent Assistants, Amy Stapleton, Blogger - Virtual Agent Chat Blog, Intelligent Factors Deep learning in speech recognition: key insights, Sebastien Bratieres, Speech Evangelist, dawin gmbh
  Intelligent voice control for eCommerce, Tony Ballardie, CEO, Capito Systems Combining Voice and Vision for an Improved Sensory Experience,
Jeff Rogers, VP Sales, Sensory Inc.
12:00 - 1:15 PM Lunch
1:15 - 2:00 PM Keynote Panel: Taking advantage of innovations in speech and natural language technology
Moderator: K.W.(Bill) Scholz, President, NewSpeech
  Tajinder Singh, Director of Product Management, [24]7
  William Meisel, President, TMA Associates
  Raj Tumuluri, CEO, Openstream
2:15 - 3:15 PM Personal assistants in health and healthcare
Moderator: Bruce Pollock, Vice President, West Corporation
The role of cognitive computing and AI
Moderator: Brian Garr, CEO, LinguaSys
  Your Virtual Physician Will See You Now, Jonathon Dreyer, Director, Cloud and Mobile Solutions Marketing, Healthcare Division, Nuance Communications, Inc. Cognitive Computing: Automating and Augmenting Human Intelligence, David Nahamoo, Speech CTO & Strategist, IBM
  Case Study: Virtual Assistants for Healthcare -- Jennifer Snell, Vice President, Marketing, Next IT and Laura Kusumoto, Manager, Innovation Technology Services, Innovation and Advanced Technology, Kaiser Permanente Voice and The New Enterprise AI Stack, Rick Collins, President, Enterprise, Next IT
  A voice-centered multimodal wellness app, Farzad Ehsani, CEO, Fluential LLC
3:30 - 4:15 PM Talking to a computer: A deeper look
Moderator: Todd Mozer, CEO, Sensory, Inc.
Analytics for insights
Moderator: Ben Reaves, consultant, Oracle Corp. Apps UX
  Listening to everyone (or how to avoid a societal “speech divide”), Marsal Gavalda, Director of Research, Expect Labs Analytics for insights: Understanding your customer and your system, Jeh Daruvala , CEO, Yactraq Online
  Robots, Speech, and Eldercare, Judith Markowitz, president, J. Markowitz, Consultants The Future of Customer Analytics, Michael Dwyer, Vice President, Research, CallMiner
  Making IoT Conversational -- Christina Apatow, Platform Lead, Speaktoit Inc.  
4:30 - 5:30 PM Natural language and the Internet of Things
Moderator: Amy Stapleton, Blogger - Virtual Agent Chat Blog, Intelligent Factors
Speaker authentication: Biometrics and security
Moderator: Alexander Rudnicky, Principal Systems Scientist, School of Computer Science, Carnegie Mellon University
  VUI in Wearables and the IoT, technical possibilities and challenges, Wolf Paulus, Engineer, Intuit Voice Biometrics in Insurance Claims and Customer Insurance, Paul Heirendt, Co-founder, President, CEO, TradeHarbor
  Natural Language Interaction with the Web of Things, Deborah Dahl, Principal, Conversational Technologies Voice Biometrics Securing Mobile Transactions, Jesus Aragon, VP Business Development and Marketing, AGNITiO
  The Interface of Things: delivering real-world natural language understanding solutions, Yoryos Yeracaris, CTO, Interactions Corporation

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