Abstract: Mobile devices and natural language and speech technology provide the possibility of automated assistants that could help with many evolving societal problems. For example, with health care costs rising astronomically and the number of aging increasing, there are not enough economic or human resources in the way of care givers to meet society’s needs. A confluence of technologies including miniature electronics, multi-modal interaction such as speech and gesture recognition, digital communications, robotics, and machine learning makes possible the creation of mobile, highly interactive intelligent assistants that monitor and communicate with users, understand their needs and goals, and compensate for diminished capabilities as we age or suffer a disability. This talk will highlight the research challenges in creating virtual coaches that monitor user activities providing reminders and advice to reach personal and caregiver goals. Several example virtual coaches will be presented employing multi-modal interaction including voice and gestures.

Moderator: Alexander Rudnicky, Principal Systems Scientist, School of Computer Science, Carnegie Mellon University

Updates on advanced speech, language, and multimedia research, Roberto Pieraccini, CEO and Director, ICSI

Talking with Intelligent systems is just like talking to a person.  Or is it?, Dr. W. Randolph Ford, Associate Professor, Hood College

Designing AI Interfaces, Raj Singh, CEO, Tempo AI, Inc.

Moderator: Thomas Schalk, Vice President of Voice Technology, Agero

Speech Trolls:  Is It Getting Any Better?, Ria Farrell Schalnat, Counsel, Dinsmore & Shohl

Voice-based micro-blogging , Dr.Inderpal Singh Mumick, Founder, Chairman, and CEO, Kirusa Inc.

Smartphones conquer new application areas – Showcases for In-Car and TV usage, Thomas Scheerbarth, Senior Project Manager, Telekom

Moderator: Sara H. Basson, Worldwide Program Director - Services Innovation Lab, IBM - TJ Watson Research Center

Beyond SIRI, Judith Markowitz, President, J. Markowitz, Consultants

Speech Mobility Assistants in the Cloud, Bachir Halimi, President, Speech Mobility Inc.

Get Your Head Out of the Cloud: Embedded vs. Cloud Based Speech Processing, Shlomo Peller, CEO, Rubidium Ltd.

Moderator: Lorin Wilde, CTO, Wilder Communications, Inc.

Mastering Multiple Modalities: An mmm Good Experience.
Emmett Coin, CEO, Industrial Poet, ejTalk

Mobile + Web + Speech = Better Delivery, Jeff Hopper, Sr. Dir. Client Services, LumenVox LLC

The integration of voice and touch into a single experience, David Frerichs, President, Media Tuners

Moderator: Deborah Dahl, Principal, Conversational Technologies

Driving the Customer Experience with Next-Generation, Speech-Enabled Mobile Apps, Mark Hanson, Senior Strategist, Nuance Strategy Design & Innovation, Nuance Communications

Touch, Text, Talk: Lessons from Production, Peter Krogh, Senior Manager of Solutions Architecture, Synchronoss Technologies

How Mobile Apps Are Saving the Contact Center, Shai Berger, CEO, Fonolo

Moderator: James Larson, Vice President, Larson Technical Services

Automotive Voice: A long road, much progress with the end in sight?, Dave McNamara, Automotive Consultant and Analyst with Telematics Update, MTS LLC

Trends Toward Natural User Interfaces in the Car, Thomas Schalk, Vice President, Voice Technology, Agero

 

Moderator: Jordan Cohen, technologist, Spelamode Consulting

High Definition Audio to Enhance Recognition Quality, Edward Miller, Chairman, LumenVox

The Evolution of Advanced Voice and Speech Technology, Bob Schoenfield, Vice President of Marketing and Business Development, Audience

Moderator: Raj Tumuluri, CEO, Openstream

Enabling a hosted mobile experience in the contact center, Paul Adams, Director, Product Management, BroadSoft

"Voice in the Cloud": New Features, Functions and Revenue Models, Dan Miller, Sr. Analyst, Opus Research

Moderator: James Larson, Vice President, Larson Technical Services

Back to the Future:  The Personal Assistant of Tomorrow, Dave Rich, CEO, LumenVox LLC

Real-time, context-aware anticipatory search, Marsal Gavalda, Director of Research, Expect Labs

Moderator: Roberto Pieraccini, Director, International Computer Science Institute

Creating a hands-free, multi-modal, mixed initiative speech experience for automobile navigation, Greg Aist, Staff Software Engineer, Telenav

Looking Back to Move Forward: What Dialog Research Can Tell Us -- Marie Meteer, Adjunct Professor and Consultant, Brandeis University and MM Consulting

Moderator: Detlev Artelt,CEO, aixvox consulting

Europe: somewhat different, Detlev Artelt,CEO, aixvox consulting

Europe and North America in speech tech: where do we stand?, Sébastien Bratières, Speech Evangelist, Dawin GmbH

One Voice Does Not Fit All, Antoine Kauffeisen, VP Marketing, Acapela Group

From Europe to US to Europe, Hassan Sawaf, CEO, Sawaf UG

 

Moderator: K. W. ‘Bill’ Scholz, President, AVIOS and NewSpeech

Emmett Coin, CEO & Industrial Poet - ejTalk Corp.

K. W. ‘Bill’ Scholz, President - NewSpeech LLC

Lorin Wilde, CTO - Wilder Communications, Inc.

Ria Farrell Schalnat, Counsel – Dinsmore & Shohl LLP

 

Moderator: K.W. (Bill) Scholz, President, AVIOS and NewSpeech

Stuart Patterson, CEO, Xtone

Gregory Pal, vice president of marketing, strategy and business development, Enterprise Division, Nuance

William Meisel, President, TMA Associates

Moderator: Bruce Pollock, Vice President, Professional Services, West Corporation

Assistive use of speech technology, Qiguang Lin, President, WuXi BaiHu Ltd

reQall Rover: A Platform for Context-Smart Proactive Personal Assistance, Sunil Vemuri, Co-Founder & Chief Product Officer, reQall, Inc.

Evolutionary Paths to Multimodal Applications, James A. Larson, President, Larson Technical Services

Moderator: Deborah Dahl, Principal, Conversational Technologies

The ‘In Touch’ Personal Assistant: Next Generation Emotionally Intelligent Mobile Devices, Amy Neustein, CEO and Founder, Linguistic Technology Systems

Focus and Flow in Speech UIs, Mary Constance Parks, Principal Interaction Designer, Nuance Communications

Text to Speech: A New Paradigm in the Mobile World, June Hostetter, Marketing Manager, NeoSpeech

Moderator: Ahmed Bouzid, Senior Director, Product Marketing, Angel

A personal assistant app for Android,Tareq Ismail, User Experience Lead, Maluuba.

Multi-Modal Apps for Real People, Samrat Baul, Director, VUI Design and Analytics, [24]7

Mobile personal assistant, always on and listening, Jeff Rogers, VP and Co-Founder, Sensory

Moderator: Bruce Pollock, Vice President, Professional Services, West

Speech Recognition for the Smartphone: A Landscape Survey, Mike Mateer, Vice President, Engineering and Operations, Angel

Mobile HTML5 WebRTC and the Evolving Impact to Contact Centers, Valentine C Matula, Senior Director Multimedia Research, Avaya Inc.

Evangelizing Voice: Lessons learned in design innovation, Stephen Gay, Design Strategist, and Beverly Freeman, Principal User Researcher, Intuit

Moderator: Dan Miller, Sr. Analyst, Opus Research

Agile Customer Feedback, Peter Leppik, CEO, Vocal Laboratories (Vocalabs)

Crossing Channels – Keeping Up with the Customer and the Context, Patrick Nguyen, CTO, [24]7

Going beyond voice: What the mobile revolution will mean to customer self-service, Tobias Goebel, Director of Mobile Strategy, Voxeo

Moderator: Detlev Artelt, CEO, aixvox

Usability testing for conversational mobile applications, Silke Witt, VP, Speech Solutions, Fluential

Building Pretty Wrong Things, Jenni McKienzie, Voice Interaction Designer, Travelocity

Making it Real, Marcus Graham, CEO, GM Voices

Moderator: William Meisel, President, TMA Associates

Todd Mozer, CEO, Sensory Inc.

Raj Tumuluri, CEO, Openstream

Sara H. Basson, Worldwide Program Director - Services Innovation Lab, IBM - TJ Watson Research Center

Thomas Schalk, Vice President of Voice Technology, Agero

Moderator: Thomas Schalk, Vice President of Voice Technology, Agero

The personal assistant model: The new standard in user interfaces?, William Meisel, President, TMA Associates

The Future of PersonalAssistants , Peter Voss, CEO, SmartAction

The Virtually Connected World, Lawrence Flynn, CEO, Artificial Solutions and Andy Peart CMO, Artifical Solutions

Virtual Coaches in Healthcare: An example of the Future, Daniel P. Siewiorek, Carnegie Mellon University

Moderator: Alexander Rudnicky, Principal Systems Scientist, School of Computer Science, Carnegie Mellon University

Gazunti - An open framework for Mobile Voice, Bradford Starkie, Chief Scientist, Gazunti

Multi-channel, Multi-lingual Natural Language User Interface, Brian Garr, CEO, LinguaSys

Building context-aware multimodal mobile apps using W3C open standards, Nagesh Kharidi, Technical Director, Openstream

 

Moderator: Nagesh Kharidi, Technical Director , Openstream

Mobile Voice Data Input for Industrial Applications, Sebastien Bratieres, Speech Evangelist, dawin gmbh

Giving Voice to CRM Applications: Lessons from a Field Trial, Brent White, Architect, Mobile User Experience,Oracle, and Ben Reaves, Consultant, Oracle

Day in the life of a Sales Person: How Voice To CRM Is Changing How We Sell, Chris O’Connor, CEO, Taptera

Moderator: Roberto Pieraccini, Director, International Computer Science Institute

Larry Heck, Chief Scientist, Distinguished Engineer, Conversational Systems Research Center, Microsoft Research

Steven Wegmann, Speech Group Leader, International Computer Science Institute

Ananth Sankar, Distinguished Engineer, Emerging Technology Group, Cisco

Ciprian Chelba, Research Scientist, Google

Moderator: Sara H. Basson, Worldwide Program Director - Services Innovation Lab, IBM - TJ Watson Research Center

Mobile Voice Applications for M-Commerce, Deborah Dahl, Principal, Conversational Technologies

Building a Speech platform for mobile app developers: Lessons learned 20k devs later, Yaron Oren, iSpeech

Visualized Interaction: Evaluation and Design of Multimodal Applications, Peter Boda, Co-founder and Director of Research, zoom::moon

Moderator: Chuck Buffum, President, Buffum Consulting

Voice Biometrics – Going Mainstream via the Mobile Channel, Brett Beranek, Solutions Marketing Manager , Nuance Communications

Voice Biometry in Customer Service: A Proof-of-Concept in Germany, Dr. Joachim Stegmann, R&I Director Future Communication, Deutsche Telekom AG

The Importance of UI Design in Using Voice Biometrics, Julia Webb, VP of Sales and Marketing, VoiceVault